Rosewood Career Institute is committed to providing a safe, respectful, and effective learning environment for every student. Our student policies are designed to support fairness, clarity, accountability, and success—so everyone knows what to expect and feels supported throughout their training experience.

We encourage all students to review these policies carefully before enrolling.

Students must complete the registration process prior to attending any class. This includes:

• Completing the required enrollment or registration form
• Providing accurate personal information
• Submitting payment or payment confirmation
• Meeting any course-specific requirements

Enrollment is confirmed once all requirements are satisfied. Space in classes may be limited and is typically filled on a first-come, first-served basis.

Attendance is essential for successful completion of training programs at Rosewood Career Institute.

Students are expected to:

• Arrive on time for all scheduled classes
• Remain present for the full duration of the course
• Actively participate in all required hands-on skills and assessments

Late arrival, early departure, or excessive absences may result in:

• Ineligibility for certification
• Requirement to reschedule or retake the course
• Additional fees, where applicable

Because our programs are skills-based, full participation is critical.

We strive to maintain a professional, respectful, and inclusive learning environment.

Students are expected to:

• Treat instructors, staff, and fellow students with respect
• Follow instructor guidance and safety instructions
• Refrain from disruptive, inappropriate, or unsafe behavior

Unacceptable behavior may include, but is not limited to:

• Harassment or discrimination
• Use of abusive or inappropriate language
• Disrupting instruction or practice sessions
• Unsafe conduct during hands-on training

Rosewood Career Institute reserves the right to remove any student whose behavior interferes with learning or safety. In such cases, tuition refunds are not guaranteed.

Students should dress appropriately for hands-on training.

Recommended attire includes:

• Comfortable clothing that allows movement
• Closed-toe shoes
• Clothing suitable for kneeling, bending, and floor-based practice

Clothing that restricts movement or compromises safety may prevent participation in skills practice.

Student safety is a top priority. All training activities must be performed in accordance with safety guidelines.

Students must:

• Follow all safety instructions provided by instructors
• Use training equipment properly
• Inform instructors of any medical conditions that may affect participation

Rosewood Career Institute is not responsible for injuries resulting from failure to follow instructions or misuse of equipment.

To successfully complete a course and receive certification, students must:

• Meet attendance requirements
• Demonstrate required skills competency
• Successfully complete written and/or practical assessments

Certificates are issued only upon successful completion of all course requirements. Certification acceptance is subject to employer, regulatory, or organizational policies.

Payment is required prior to course participation unless otherwise stated.

Refunds may be considered under the following circumstances:

• Course cancellation by Rosewood Career Institute
• Student cancellation within the approved refund timeframe

Refunds are generally not issued for:

• Failure to attend a scheduled class
• Late arrival or early departure
• Removal due to policy violations

Specific refund timelines and conditions may vary by program and are communicated during enrollment.

If a student needs to reschedule, they must notify Rosewood Career Institute as soon as possible.

Rescheduling:

• May be allowed based on availability
• May require a rescheduling fee
• Is not guaranteed

No-shows or last-minute cancellations may result in forfeiture of fees.

Students are expected to complete all coursework, assessments, and skills demonstrations honestly and independently.

Any form of:

• Cheating
• Falsifying information
• Misrepresentation of skills or identity

May result in dismissal from the program and denial of certification.

Rosewood Career Institute does not discriminate on the basis of:

• Race
• Color
• National origin
• Gender
• Age
• Disability
• Religion

We are committed to maintaining an inclusive learning environment where all students are treated with dignity and respect.

Student information is handled with care and confidentiality. Personal data is used only for:

• Enrollment and certification purposes
• Administrative communication
• Compliance with applicable requirements

We do not share student information without consent, except as required by law.

Rosewood Career Institute reserves the right to update or modify student policies as needed to maintain quality, safety, and compliance. Updated policies will be made available to students through official communication channels.

We understand that policies can raise questions. Our team is always happy to help clarify expectations or provide guidance.

Contact Rosewood Career Institute
Address: 14614 Falling Creek Drive, Houston, Texas 77068
Email: info@rosewoodcareer.com
Phone: 281-975-1763
Website: https://www.rosewoodcareer.com/

We’re here to support your success—every step of the way.